Returns & Exchanges
At Paulina Warszawa, we want you to be completely satisfied with your purchase. If your selected pieces are not the perfect fit, you may return them within 14 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Place the items in their original packaging with all designer tags attached. Ensure the garments are unworn, unwashed, and in their original condition.
Ship the Items
Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our atelier inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing